Privacy Policy

1. Introduction

Welcome to SoleRush. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, solerush.com (the “Site”), or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We collect personal details that you voluntarily provide to us, which may include:

• Contact Details: Your name, email address, phone number, and shipping/billing addresses.

• Account Details: Username, password, and preferences if you create an account with us.

• Payment Details: Credit/debit card information, billing address, and other payment-related data.

• Order History: Details about your purchases and related transaction records.

Automatically Collected Information

When you interact with our Site, we may automatically collect:

• Usage Data: Pages visited, links clicked, search history, and other actions you take on the Site.

• Device Data: IP address, browser type, operating system, and device model.

• Referral Data: The website, social media, or advertisement that brought you to our Site.

• Cookies & Similar Tools: We use cookies, pixels, and similar technologies to improve your shopping experience, remember preferences, and deliver personalized content.

SoleRush Salestrack App (If Applicable)

Our internal Salestrack application is used exclusively by the SoleRush sales team.

• Purpose of Collection: To mark attendance, optimize sales routes, and improve team performance.

• Data Source: Location data is collected from sales team members even when the app is not in active use.

• Data Use: Information is stored on SoleRush’s secure servers and is never sold, shared with advertisers, or used for unrelated purposes.

• Information Collected: Name, address, email, phone number, and real-time location details.

3. How We Use Your Information

We use the collected information for purposes such as:

• Order Processing & Delivery: To process payments, fulfill orders, and arrange shipping.

• Customer Support: To assist with inquiries, returns, and product-related issues.

• Communication: To send order updates, confirmations, promotional offers, and newsletters.

• Personalized Experience: To recommend products and provide tailored content based on your interests.

• Marketing & Promotions: To run advertising campaigns, promotions, and loyalty programs.

• Website Improvement: To analyze user behavior, enhance our website features, and develop new services.

• Legal Compliance: To meet tax, regulatory, or legal requirements.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following cases:

• Service Providers: With trusted third-party partners for payment processing, order shipping, website hosting, or marketing services. These providers only access your data to perform their tasks and are required to protect it.

• Legal Reasons: When required by law, court order, or government request.

• Business Transactions: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the successor.

• Protection of Rights: To safeguard SoleRush, our customers, or the public from harm or fraud.

5. Security

We implement industry-standard safeguards, such as encryption, secure servers, and restricted access, to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the following rights regarding your personal data:

• Access & Correction: You may view or update your information by logging into your account or contacting us.

• Deletion: You may request that we delete your personal information, subject to legal or operational requirements.

• Opt-Out: You can unsubscribe from marketing emails by following the link provided in our emails or by contacting us directly.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover such data, we will promptly delete it.

8. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Please review it occasionally to stay informed of any changes.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

SoleRush Private Limited
Website: solerush.com
Email: info@solerush.com
Phone:

Welcome to SoleRush. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, solerush.com (the “Site”), or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We collect personal details that you voluntarily provide to us, which may include:

• Contact Details: Your name, email address, phone number, and shipping/billing addresses.

• Account Details: Username, password, and preferences if you create an account with us.

• Payment Details: Credit/debit card information, billing address, and other payment-related data.

• Order History: Details about your purchases and related transaction records.

Automatically Collected Information

When you interact with our Site, we may automatically collect:

• Usage Data: Pages visited, links clicked, search history, and other actions you take on the Site.

• Device Data: IP address, browser type, operating system, and device model.

• Referral Data: The website, social media, or advertisement that brought you to our Site.

• Cookies & Similar Tools: We use cookies, pixels, and similar technologies to improve your shopping experience, remember preferences, and deliver personalized content.

SoleRush Salestrack App (If Applicable)

Our internal Salestrack application is used exclusively by the SoleRush sales team.

• Purpose of Collection: To mark attendance, optimize sales routes, and improve team performance.

• Data Source: Location data is collected from sales team members even when the app is not in active use.

• Data Use: Information is stored on SoleRush’s secure servers and is never sold, shared with advertisers, or used for unrelated purposes.

• Information Collected: Name, address, email, phone number, and real-time location details.

3. How We Use Your Information

We use the collected information for purposes such as:

• Order Processing & Delivery: To process payments, fulfill orders, and arrange shipping.

• Customer Support: To assist with inquiries, returns, and product-related issues.

• Communication: To send order updates, confirmations, promotional offers, and newsletters.

• Personalized Experience: To recommend products and provide tailored content based on your interests.

• Marketing & Promotions: To run advertising campaigns, promotions, and loyalty programs.

• Website Improvement: To analyze user behavior, enhance our website features, and develop new services.

• Legal Compliance: To meet tax, regulatory, or legal requirements.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following cases:

• Service Providers: With trusted third-party partners for payment processing, order shipping, website hosting, or marketing services. These providers only access your data to perform their tasks and are required to protect it.

• Legal Reasons: When required by law, court order, or government request.

• Business Transactions: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the successor.

• Protection of Rights: To safeguard SoleRush, our customers, or the public from harm or fraud.

5. Security

We implement industry-standard safeguards, such as encryption, secure servers, and restricted access, to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the following rights regarding your personal data:

• Access & Correction: You may view or update your information by logging into your account or contacting us.

• Deletion: You may request that we delete your personal information, subject to legal or operational requirements.

• Opt-Out: You can unsubscribe from marketing emails by following the link provided in our emails or by contacting us directly.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover such data, we will promptly delete it.

8. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Please review it occasionally to stay informed of any changes.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

SoleRush Private Limited
Website: solerush.com
Email: info@solerush.com
Phone: +91 75610 00092